| 000 | 00400nam a22001337a 4500 | ||
|---|---|---|---|
| 999 |
_c1673 _d1673 |
||
| 020 | _a978-194-4659-01-1 | ||
| 082 | _aCir. 658.8 L5883 c2016 | ||
| 100 | _aWirtz, Jochen & Lovelock, Christopher | ||
| 245 | _aServices marketing: People, technology & strategy | ||
| 250 | _a8th Ed. | ||
| 260 |
_aUSA: _bWorld Scientific Publishing Co. Inc.; _cc2016. |
||
| 300 | _axvii, 783p. : ill. ; 275cm | ||
| 942 | _cBK | ||