TY - BOOK AU - Kimball, Cheryl & Gelder, Jonivan TI - Ultimate book of business letters customize your letters, memos, e-mails and presentations with the enclosed CD-ROM SN - 978-193253176-3 U1 - Ref. 651.75 K561 C2007 PY - 2007/// CY - PB - CWL Publishing Enterprises, Inc. ER -